EMPLOYMENT

The Autopact Group  has 28 dealerships along the eastern seaboard, we represent 36 of the top car brands in Australia. Our mission is “For everyone to Drive Away Happy, every time". This mission applies not only to our customers - but also to our employees, suppliers and business partners.

The Autopact Business Development Centre now has an excellent opportunity for you to come and join a company that is making our mark on the industry with plans for future growth! Working in a dynamic team environment based at our Cricks Nambour dealership , we are seeking candidates who wants to grow and develop, offering long term career opportunities in a full-time capacity role. 

This role has the ability to earn $85k OTE per annum for the right candidate.

The Opportunity: 

In your role as a Call Centre Operator, you will be servicing both inbound and outbound calls and will be responsible for: 

• Proactively contacting customers when their vehicles are due for service
• Answering inbound calls with a strong focus on customer service
• Responding to marketing & electronically generated enquiries
• Maintaining current and accurate customer information
• Building and maintaining strong relationships with our customers
• Administrative support including data administration & management

Our ideal candidate will possess the following: 

• A strong customer service and/or call centre background is essential. 
• Prior experience as a Service Advisor will be highly regarded
• Proven ability to build and maintain customer relationships
• Self-motivated to meet and exceed targets
• Ability to actively engage customers over the phone
• Strong computer skills and the ability to learn new systems quickly
• Enthusiastic and adaptive team player
• Phone sales experience preferred but not essential

What we offer: 

Along with a central location and a supportive management team we also offer: 

• A competitive remuneration package based on experience
• Excellent commission earning potential. 
• 2 – 3 week paid training with ongoing coaching and development
• Career advancement opportunities within a nationally expanding company
• Our staff and their families enjoy access to benefits such as discounts on vehicles, finance and servicing, discounted health insurance and access to our Employee Assistance Program.

If you've been looking for that long term opportunity to be part of a high performing business that looks after its people, then do not hesitate to make a confidential application.

Please note that only successful applicants will be contacted.

Autopact is an equal opportunity employer that offers excellent working conditions, benefits, and an opportunity to join a business that provides a friendly and supportive working team environment.

At Autopact we are passionate about our company values and hiring people that align with these. Prior to commencement, successful candidates for this role will be subject to mandatory pre-employment checks, including previous employment references and a National Police Check.