EMPLOYMENT

About the Company: You will be joining Seadan Security & Electronics, one of Australia's leading security wholesale distributors. We partner with top brands to provide cutting-edge security solutions to businesses across Australia. At Seadan, we value our employees by offering a generous profit-sharing scheme and ample opportunities for career advancement. Join a dynamic team that values your expertise and encourages innovation! For more information, visit: https://seadan.com.au SEADAN SEADANSECURITY MMSECURITY About the Role: Technical Support: Troubleshoot product issues, liaise with manufacturers, and assist with technical enquiries Sales & Customer Support: Leverage your technical expertise to recommend security solutions and build lasting customer relationships Problem Solving: Use whatever means necessary to identify root causes and implement effective, long-term solutions Product Knowledge & Training: Lead monthly training sessions and share product insights to keep the team and customers informed Location: Full-time role based in Mount Waverley, with Monday to Friday hours About You: Eager to Learn: Passionate about understanding how products work (and why they fail), with a relentless drive to find answers Curious and Analytical: You go beyond quick fixes, investigating root causes to develop long-term solutions Sales-Oriented: No sales experience? No problem! As long as you’re eager to engage with customers and provide outstanding service Tech-Savvy: You don’t settle for surface-level knowledge—you dig into the 'how' and 'why' behind technology, with a strong grasp of networking and IP principles Team Player: You collaborate effectively, sharing knowledge and supporting your colleagues Working Rights: Australian or New Zealand citizen/resident Experience (Preferred): Background in a technical role (e.g. firmware updates, hardware/software troubleshooting) is a plus, but a strong technical mindset and eagerness to learn matter most What You’ll Get: Career Growth: Receive ongoing training and work with top-tier security brands to develop your technical expertise Be part of a winning team: We’re customer-focused, tech-driven, and shaping the future of security solutions Competitive salary & profit share bonuses If you're a technical whiz with a passion for customer service and sales, we want to hear from you! Apply today! Please note only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding.