EMPLOYMENT

Supervisor – Customer Service Ambassadors Location- Tullamarine | Avalon | Southern Cross | Transport Provided Join Kinetic and lead a dynamic customer-facing team that thrives on sales performance and delivering exceptional service. We’re looking for a passionate Supervisor to drive face-to-face ticket sales, motivate a high-performing team, and ensure seamless daily operations across our key airport and city terminals. What’s on offer: Set your own roster between 6:00am and 10:00pm Just one mandatory evening shift (until 8:00pm) per fortnight Flexible hours that let you stay connected with your team across shifts Work across Tullamarine, Avalon and Southern Cross – with transportation provided Attractive quarterly bonus for achieving sales and performance targets Be part of a dynamic, go-getting executive team with endless energy and a genuine commitment to your career growth and development Your day will include: Leading and motivating a team of CSAs to exceed KPIs Driving face-to-face ticket sales and delivering strong commercial results Creating an outstanding customer experience across all locations Managing rosters, operations and performance reporting Coaching your team to grow, develop and shine What you’ll bring: Experience in a fast-paced, sales-focused environment A natural leader with excellent communication and decision-making skills A passion for customer service and developing others Ability to manage operations across multiple sites and shifts Tech-savvy and confident with data-led decision making At Kinetic, we move people and communities. If you’re a results-driven team leader ready to make your mark – we want to hear from you. Apply today and take the next step in your leadership career.