EMPLOYMENT

Talent Perth, Western Australia, Australia Head of Operations Talent Perth, Western Australia, Australia 1 day ago Be among the first 25 applicants Direct message the job poster from Talent Head Of Operations - Digital Publishing & Media Perth is OK! is WA's leading independent media company, built to celebrate everything great about living in the west. We're a modern, digital-first publisher with a strong focus on local news, video storytelling, and multimedia content creation. With over 1.6 million social media followers, 110,000 newsletter subscribers, and more than 250,000 unique website visitors each month, we help brands connect with local communities through content that is authentic, relevant, and distinctly Perth. We've partnered with many high-profile clients and agencies, delivering content that reaches West Aussies where they are - whether it's through mobile-first video, breaking news, or branded content. With a loyal following and strong local presence, Perth is OK! is now stepping into a new phase with bigger commercial opportunities on our doorstep. We're looking for an experienced and hands-on Head of Operations to help us capitalise on those opportunities and lead the business forward. Why this role exists A growing team of 9, the founders seek a driven and experienced Head of Operations to take charge of daily operations, enabling strategic expansion into new channels and offerings. Perth is OK! operates across two core streams - organic content and commercial content. While the editorial and social teams drive high-performing stories and day-to-day output, they also work with the sales team and contribute directly to commercial campaigns. Client relationships are a critical part of our commercial engine, and we're seeking someone who can bring proven experience in managing and growing these relationships. This role is ideal for someone who thrives in a fast-moving media environment and can help us elevate and streamline our commercial delivery. The Head of Operations will be instrumental in ensuring we not only seize bigger opportunities but also execute them with precision and impact - strengthening our reputation with agencies and direct clients alike. Core Responsibilities Area What Success Looks Like People & Culture Lead end-to-end HR processes, including hiring, onboarding, engagement, reviews, and exits. Foster a high-performance culture that prioritises trust, diversity, and continuous learning. Uphold compliance with employment laws and proactively address any cultural concerns. Pod Leadership Attend and support weekly functional meetings (Social, Sales, Editorial, Production). Align pods to quarterly KPIs, resolve resourcing conflicts, and escalate only strategic issues to the founders. Embed a rhythm of accountability and continuous improvement. Growth Execution Translate founder-level goals into executable projects that drive audience and revenue growth. Lead cross-functional go-to-market plans. Manage external freelancers and vendors to deliver within scope and budget. Test and scale new initiatives quickly using data and ROI analysis. External Relations Act as the face of the company with clients, agencies, and media bodies. Support high-value sales opportunities and proactively represent the brand at industry events. Resolve client escalations with professionalism, reserving founder involvement for major or strategic accounts. Commercial Stewardship Assist in driving financial performance, including P&L management, budgeting, and resource planning. Drive cost efficiency across platforms, pods, and supplier agreements. Prepare accurate, insightful reporting to support founder decision-making. Commercial Campaign Delivery Own and oversee all major commercial campaigns from end to end - from planning and approvals to execution and delivery. Act as the primary point of contact for high-value campaign clients, agency partners, and internal teams. Ensure commercial content meets client objectives, aligns with our brand standards, and is delivered on time and within budget. Collaborate with Sales, Social, Editorial, and Production to ensure smooth cross-functional delivery of campaign assets. Focus on the commercial arm of the business, with responsibility for the success of paid partnerships and advertising campaigns. Key Success Metrics Metric Weight Revenue growth vs budget 25% Cost-to-revenue ratio / EBITDA margin 25% Client & staff satisfaction (renewal rate or NPS) 25% Pod KPI delivery (on-time, on-budget) 25% Candidate Profile Demonstrated experience in a senior leadership role (GM, COO, Commercial Director, Head of Operations or similar) within media, publishing, or digital agency environments. Proven success growing revenue and scaling operations while safeguarding team culture. Experience leading multidisciplinary teams across sales, creative, content, and operations. Confident spokesperson and presenter with strong industry presence. Deep understanding of digital content, ad yield, and social media-led campaigns. Commercially sharp, data-literate, and systems-savvy (e.g. HRIS, CRMs, project tools). Knowledge of Australian employment law and operational compliance. Reporting & Structure Reports To: Founders Direct Reports: All staff & consultants Meeting Rhythm: Weekly leadership huddles, monthly financials, quarterly KPI resets Match the selection criteria? Click the "APPLY" button now! Alternatively, for a confidential conversation, contact Andrew Mackin Brown at 0437 150 513 // andrew.mackinbrown@talentinternational.com Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Advertising Industries Online Audio and Video Media Referrals increase your chances of interviewing at Talent by 2x Get notified about new Head of Operations jobs in Perth, Western Australia, Australia . Perth, Western Australia, Australia A$250,000.00-A$250,000.00 2 weeks ago Perth, Western Australia, Australia 3 weeks ago Perth Airport, Western Australia, Australia 2 weeks ago Perth, Western Australia, Australia 4 days ago Head of IT Operations and Service Delivery Perth, Western Australia, Australia 11 minutes ago Perth, Western Australia, Australia 1 week ago Perth, Western Australia, Australia 1 month ago Darling Downs, Western Australia, Australia 4 days ago Perth, Western Australia, Australia 4 days ago Perth, Western Australia, Australia A$180,000.00-A$240,000.00 2 weeks ago Food & Beverage Team Leader (Full Time) | Holiday Inn West Perth Perth, Western Australia, Australia 2 weeks ago Perth, Western Australia, Australia 1 month ago Perth, Western Australia, Australia 3 weeks ago Mental Heath Administrator I 6-month Fixed Term Contract Perth, Western Australia, Australia 20 hours ago Head of Biodiversity & Habitats - Parental leave cover Perth, Western Australia, Australia 2 days ago Belmont, Western Australia, Australia 6 days ago Perth, Western Australia, Australia 3 weeks ago Perth, Western Australia, Australia A$210,000.00-A$210,000.00 2 weeks ago Perth, Western Australia, Australia 1 day ago Perth, Western Australia, Australia 1 week ago Perth, Western Australia, Australia 8 months ago Perth, Western Australia, Australia 7 hours ago East Perth, Western Australia, Australia A$75,000.00-A$75,000.00 3 weeks ago Perth, Western Australia, Australia 2 weeks ago Business Development Manager - NDIS Perth WA Perth, Western Australia, Australia 1 week ago Perth, Western Australia, Australia 2 weeks ago Head Chefs, Sous Chefs & Chef de Parties - Western Australia Venues Western Australia/ Full Time Rockingham, Western Australia, Australia 2 weeks ago Perth, Western Australia, Australia 1 week ago Regional Head Nurse - 12 month Contract - Perth Bedford, Western Australia, Australia 5 months ago Perth, Western Australia, Australia 17 hours ago Claremont, Western Australia, Australia 2 months ago Sous Chef - FT - Holiday Inn Perth City Centre Perth, Western Australia, Australia 1 month ago Perth, Western Australia, Australia 1 day ago OSHC Operations Manager - Western Australia Perth, Western Australia, Australia 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr