EMPLOYMENT

Senior Twilio Engineers - Sydney Skills & Experience Proven experience working with Twilio APIs and products (Voice, Messaging, Flex, Verify, Authy, TaskRouter, Studio).Strong programming skills in JavaScript, Python, or Node.js for API integration and backend logic.Experience with REST APIs, webhooks, and JSON/XML data formats.Familiarity with CRM systems (e.g., Salesforce, Dynamics 365) and cloud environments (AWS, Azure, GCP).Understanding of telephony concepts (SIP, WebRTC) and messaging protocols.Knowledge of authentication and security best practices (OAuth, JWT).Proficiency in CI/CD pipelines and version control tools (Git).Strong troubleshooting, problem-solving, and communication skills.Ability to work in Agile/Scrum environments and manage competing priorities. Desirable Qualifications Twilio certification(s) or equivalent practical expertise.Experience with contact centre solutions (Twilio Flex, Amazon Connect, Genesys).Knowledge of chatbot frameworks and conversational AI integration.Background in high-volume messaging or omnichannel communication environments. TwilioEngineer TwilioDeveloper TwilioSpecialist TwilioFlex TwilioStudio ProgrammableVoice ProgrammableMessaging TwilioVerify TwilioVideo JavaScript NodeJS Python Java CSharp APIIntegration RESTAPI Webhooks JSON XML OAuth JWT SIP WebRTC Git CICD DevOps Jenkins AWS Azure GCP SMS WhatsApp Omnichannel IVR ContactCentre MessagingAPI VoiceAPI VideoAPI TwoFactor 2FA MultiFactor OTP IdentityVerification Compliance Agile Scrum Kanban StakeholderManagement SolutionDesign