EMPLOYMENT

Concession Store Manager | Premium Boutique Fashion | Chadstone VIC About the Brand The Ethical Recruitment Collaborative is proud to be partnering with an iconic Australian fashion house known for its timeless craftsmanship and premium boutique experience. With a loyal customer following and a reputation for quality, our client represents heritage, sophistication and understated elegance in every garment they create. Positioned in one of the country’s most prestigious retail destinations, this brand is more than a store. It is a destination for those who appreciate exceptional service, classic design and premium materials. Why Join Them? • Represent a premium Australian fashion brand within Chadstone’s luxury retail environment • Be part of a values-led business that cares about quality and people • Work in a beautifully curated store environment with elevated product • Grow your career within a supportive and stable national retail group • Enjoy regular hours and a strong support structure from senior leaders This is a rare opportunity for a high-performing Store Manager or Assistant Manager ready to step up and lead in a premium fashion environment where quality and service are everything. About the Role As Concession Store Manager, you will be responsible for leading the Chadstone team to deliver an exceptional in-store experience that reflects the heritage and heart of this iconic brand. You will take ownership of all store operations, lead by example in delivering outstanding customer service and drive commercial success through a strong focus on people, presentation and performance. Key Responsibilities • Lead daily store operations and uphold premium presentation standards • Coach, train and mentor your team to deliver genuine customer experiences • Build strong client relationships and drive repeat business through styling and service • Take ownership of store targets including sales, wages and conversion • Manage store inventory, stock levels and visual merchandising to brand standard • Collaborate with concession partners to ensure alignment and a premium experience • Maintain compliance with all safety, security and operational procedures • Champion the brand values and cultivate a positive and motivated team culture About You You are a confident and polished retail leader who takes pride in your team, your store and the service you deliver. You love working in premium environments where personal styling, product knowledge and presentation are key to the customer journey. What You’ll Bring • Previous experience in retail leadership, ideally within fashion or boutique retail • A proven ability to drive store performance and achieve commercial targets • Passion for premium product and a natural flair for styling and client service • A confident leadership style that inspires and uplifts others • Strong attention to detail in both store operations and visual merchandising • The ability to work across a flexible roster that supports peak trading times Why You’ll Love This Role • Be part of a beautiful, high-end store environment within Chadstone Shopping Centre • Work for a business that values people, product and long-term careers • Enjoy product discounts, staff incentives and ongoing professional development • Clear pathways for career progression within a national premium retail group • Join a close-knit and supportive leadership team who genuinely care about your success About Us – The Ethical Recruitment Collaborative The Ethical Recruitment Collaborative and their consultants have been working across Australia and New Zealand for over 10 years, helping some of the industry’s best people find long-term careers in retail. We’ve placed candidates in senior leadership roles with companies ranging from fast fashion to some of the world’s most recognisable premium brands, ranging from Stratco, Bunnings, Spotlight and Tool Kit Depot to luxury and furniture roles such as Nick Scali, Oroton, Tiffany & Co and Dolce & Gabbana. We genuinely care about our candidates and their career future and we are passionate about finding people roles with organisations that give them the tools, support and culture to grow. Because we take the time to get it right, our clients often find that the people we place stay longer, perform better and become part of the long-term fabric of their business. Our process is simple. We don’t ask you to sell yourself into a job. Instead, we get to know what you want from your next role, what you enjoy, what you don’t and what makes you feel valued in the workplace. We talk about you first before we brief you on a role, as we believe recruitment should be built on honesty, not pressure. That’s exactly how we work and why we don't think of ourselves just as recruiters. We are Agency Talent Partners. Apply Now If you’re an experienced store leader ready to step into a high-end boutique environment with one of Australia’s most iconic fashion brands, we’d love to hear from you. Please send your resume and a short cover letter to: veronicav@ecolabrecruitment.com.au