EMPLOYMENT

Classification: DHA Level 4 Location: Australia Wide Are you looking for an exciting opportunity in a rewarding customer-facing role without working weekends? Defence Housing Australia (DHA) is looking for dedicated Property Managers to assist Australia's defence personnel and their families by providing housing and related services to them. Opportunity Type: From this register, applicants may be offered a non-ongoing role either Full-time or Part-time. Please note, this register is an expression of interest only. Registering your interest does not guarantee an offer of employment will be made. Defence Housing Australia is seeking Expressions of Interest (EOI) for temporary Property Management roles across all its office locations, Australia-wide. We welcome applications from engaged, high performing, and diverse applicants from across our community to work for an exciting organisation which supports Defence members and their families. If you are looking for an opportunity to enter the APS, seeking a career change or even an opportunity to extend your current customer service and communication skills, we encourage you to apply. The roles are located in the following offices: Gungahlin (Canberra, ACT) Carrington, Nowra, Parramatta, Wagga Wagga (NSW) Darwin, Katherine (NT) Brisbane, Townsville (QLD) Adelaide (SA) Port Melbourne, Wodonga, Cerebus, Puckapunyal, East Sale (VIC) North Fremantle (Perth, WA) To view our DHA office locations and where we welcome applications from, please click here. About DHA DHA is committed to our purpose of providing housing, and housing related services, to Australian Defence Force (ADF) members and their families to support Defence capability. We do this through: providing and managing a portfolio of housing partnering with Defence to shape and administer housing policy providing housing services to ADF members and their families. DHA offers a wide range of employment opportunities to deliver on its purpose, including customer service roles in our property management teams. The key duties of the position include As a Property Manager within the Service Operations team, you will contribute to the business outcomes of your regional office by: Managing a portfolio of service residences with respect to presentation to DHA standards, tenant interactions, maintenance and other property related matters within DHA's agreed SOPs. Conducting property inspections, identifying tenant liability and coordinating the preparation of properties for incoming tenants, in accordance with DHA's standards of housing. Identifying and arranging maintenance services to be undertaken in line with budgets; including raising work orders, monitoring progress, following up and authorising payment upon completion. Managing and updating DHA systems efficiently and effectively to ensure properties are returned for tenancy within set timeframes to meet KPI objectives. Responding to internal and external customer enquiries and requests in a timely manner, providing proactive advice and solutions, and escalating complex queries to team leaders. Please note, these roles are to be filled as non-ongoing only in a full time/part time for varying contract lengths up to 12 months with possibility of extension.