EMPLOYMENT

Role: Principal Service Designer Daily Rate: $900 Super Contract Length: Initial contract until 30/06/26 extensions Location: Parramatta/2150 As Principal Service Designer, you'll shape the design vision for replacing and modernising core legacy systems - setting the template for future transformations. Working as the head designer in a high-performing, cross-functional team (including a Principal Product Manager, Delivery Lead, BA, and Solution Architect), you'll own and deliver end-to-end design solutions - spanning UX, UI, and content. You'll map and optimise customer journeys, develop service blueprints, and ensure a consistent, human-centred experience across multiple systems. What you'll bring: Proven experience leading service design in large-scale digital transformations Expertise in UX/UI design, content strategy, and service blueprinting Strong ability to translate legacy workflows into modern, customer-focused journeys Confidence working at pace, managing multiple priorities, and influencing stakeholders Collaborative mindset to work within multi-disciplinary teams Proficiency with Miro, Figma, and Microsoft Stack tools If this sounds like YOU , please APPLY t oday!