EMPLOYMENT

Description If you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We’re wondering the same thing. We built it. We launched it. Now, we run Twelve months ago, we started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday Aussies. We added some curiosity and bravery. And we built a team of legends. We’ve now launched the Bank, but it isn’t static. This is a journey that’s only getting started. Everything will be shaped by our customers, as we use insights to guide what features and functions, we build next. This is your chance to help us build something people genuinely love. A bank that’s with them, not above them. A tech-first banking experience built around their needs, to set a new standard in digital banking. Check it out: https://www.amp.com.au/better-banking?extcmp=scl-emplyeeshres-0225 We need industry stirrer-uppers You know: non-conformers. Those who are compelled to do something different. Who care enough about the customer to ask the big questions no one else will. Who want to know what if. What if we tweaked this, or toggled that. You zig when everyone else zags, disagree without being disagreeable, and love the rush of starting something new. Specifically, a Fraud & Financial Crime Specialist not boxed in by job title You’ll play a pivotal role in safeguarding our Bank and our customers against fraud, scams and financial crime- leading investigations on suspicious activities, preventing fraud and ensuring compliance with AML regulations. You will also have the opportunity to coach and mentor other members of the team. What matters • Previous experience in a fraud and financial crime function preferably within banking and/or financial services • Experience and passion for providing consistent and outstanding levels of customer service • Understanding of the regulatory and compliance regime for Banking and Financial Services (AML) • A high level of curiosity and problem-solving skills, proactively solving complex issues to assist our customers and the business • Ability to identify and analyse data and suspicious trends and draw actionable conclusions • Effective written and verbal communication skills to support an empathetic listening and interacting approach with our customers and businesses via various platforms • Attention to detail and the ability to act with urgency and escalate issues as and when necessary • Ability to deal with ambiguity and make informed decisions without always having all of the necessary information Imagine the lovechild of a fintech startup and a big four Agile and hands on meets established and fully resourced. That’s kind of who AMP Bank is. We’ve just built a whole new, digital business from the ground up. We freed ourselves from legacy systems and ways, to build a brand-new bank. Only we’ve done it with the backing of the award-winning tech that fuelled Starling Bank’s success in the UK, and the financial muscle of AMP’s 175-year heritage. But what we’ve built isn’t static - it’s living, evolving, and shaped by our customers. Every piece of feedback, every idea will push it forward, guiding what we build next to create something truly special. Take that. Add you. Shape who we become. Right now, we’re taking the best of AMP’s current culture, borrowing from successful neobank cultures and creating something entirely new. So, there are still a lot of unknowns. But you’ll be part of the original squad, setting the tone for who we become. A lot of it will be trial and error and making mistakes, so you need to be comfortable with things not always going to plan. We are. And we’re 110% in this together. So, you won’t go it alone, but you will be called to muck in and play your part. This is no place to hide. We want your ideas to be heard and celebrated. It’s about moving fast, working together and being transparent in everything we do. This is how we’ll make AMP Bank happen. It’s all of the fun, with none of the financial risk This is your greenlight to take a sledgehammer to traditional banking and build a meaningful digital business from scratch. One that’s so simple, smart and savvy, people write songs about it. Only, instead of the sleepless nights and cashflow worries that come with the startup phase, you’ll have the tools, money, team and salary of a fully-fledged business. It’s all of the fun of a startup, with none of the personal risk. So, roll up your sleeves. There’s work to be done. Sure, it’s going to be a fast, furious, challenging ride. It’s new for us too. But that’s the thrill of it. So, roll up your sleeves and burn your suit. There’s work to be done. Let’s build the bank you wish existed Let’s get rid of the old school, the outdated and bank statements collecting dust on kitchen benches. And make AMP Bank the relatable, customer-obsessed bank we know it can be.