EMPLOYMENT

The Communications, Education and Engagement Branch ensures NDIS Commission messaging is coordinated, coherent and consistent and highlights rich shared stories, which underpin a culture of inclusion. We create compelling co-designed content and use a variety of methods to engage with a wide variety of stakeholders, including participants, providers, workers, advocates and NDIS Commission employees. Our primary goal is to uplift the capability of the disability sector by increasing awareness of the rights of participants and the obligations of providers and workers. The Communications, Education and Engagement Branch is made up of three (3) teams - Media and Communications, Engagement, and Channels. Our goal is to educate and engage the disability sector on key issues through easy and informative content, an accessible and user-friendly focus on our website and social channels, as well as consultations with participants and their support networks such as providers, workers and carers. We bring a proactive and collaborative approach to all communications and engagement with internal and external stakeholders. An exciting new role awaits The NDIS Commission is undergoing a period of exciting transformation. If you are forward thinking, self-motivated, resilient, and adept at building relationships in a complex and fast paced environment, we welcome you to explore the NDIS Commission as your next challenge. This process may be used to fill positions across the Communications, Education and Engagement Branch. The Director, Channels manages teams responsible for Contact Centre, website, intranet, LMS platforms and user experiences. The key duties of the position include Duties may include, but are not limited to, the following: Responsible for providing a strategic level of expertise, providing professional and technical or policy advice adhering to required standards Responsible for providing direction to staff and developing staff capabilities to ensure optimum team performance and productivity Accountable for managing a significant resource base and the deployment of resources within a business area or major project A high level of autonomy with responsibility for setting priorities, decision making developing work programs and problem solving with significant levels of judgement, assessment and interpretation Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to the area of responsibility Providing strategic advice on digital solutions and technology tailored to the NDIS Commission Liaising with capability owners, ensuring new releases and updates to Commission-endorsed applications are controlled and managed throughout the application development lifecycle The position is accountable to provide leadership in the implementation, promotion of and compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area. Please view candidate information package for full position description.