EMPLOYMENT

About You You will possess a customer service orientation, a proactive and enthusiastic approach, adept problem-solving and objection-handling skills, patience, resilience, and the ability to build and establish relationships with customers based on rapport and trust. About The Role This position is to be collecting payment of rentals and miscellaneous invoices for the fleet lease product in accordance with approved trading terms. To identify, for capture to the receivable systems, client payments remitted by EFT, Direct Debit & Cheque. To liaise with internal teams, clients and the lease financier on invoicing and payment issues. Tasks and responsibilities Timely review of the accounts on the debtor’s system to ensure prompt identification of accounts beyond acceptable payment terms and professional contact with clients who are in arrears and arrange for prompt clearancePrepare statement of outstanding invoices and reconciliations for clients as required, follow up collectionsEnsure arrears position aligns with all with the information on internal sgfleet systems and Financier SystemsActioning incoming correspondence via email, phone & mail in timely mannerCreating detailed and accurate file action notes for all customer interactions within systems providedWork effectively with the team to ensure the department requirements are met including support of the vision and goals of the company and complying with the policies, systems and processes approved from time to timeEstablish strong professional relationships both with our client base and internally with the various Departments that we interact with and the Client Relationship team to ensure there are clear communication lines, client expectations are managed, and discrepancies are managed in a timely, accurate and professional manner. Skills and experience Certificate or Diploma in Accounting, Finance, Business Management, or related field.Previous experience in a collection / receivable role for a medium sized operation.Financial AcumenProven ability to overcome obstacles and get resultsProficiency with database software and MS Office Suite of applicationsStrong communication and negotiation skillsKnowledge of payment plans and accounting procedures Who we are We are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees. https://www.sgfleet.com/au/about-us/careers Some of our perks include Recharge and relax with up to 4 days of wellness days every yearWe offer industry leading 20 weeks paid parental leaveMonetary service milestone awardsCareer progression opportunitiesEducation support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and moreTwo paid volunteer days each yearHealth and wellbeing support including a subsidy and an Employee assistance Program What's next We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development. We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.