EMPLOYMENT

Step into a high-profile luxury fashion brand concessions pad within a major department store in the heart of the Melbourne's CBD! About the Role Seeking an enthusiastic Client Advisor to join a luxury fashion concession. This role is perfect for someone with strong customer service skills, a passion for styling, and the drive to build lasting client relationships. As a Client Advisor, you’ll play a key role in delivering exceptional service, achieving sales targets, and contributing to an elevated shopping experience for every customer. Key Responsibilities Provide personalised and professional service to every client, ensuring loyalty and repeat business Achieve sales targets and KPIs across sales, UPT, and average transaction values Build and manage a strong client database, with a focus on VIP clienteling Support visual merchandising and store presentation to reflect brand standards Assist with daily operations including stock management, online orders, and loss prevention Uphold a positive, inclusive, and professional team environment What You’ll Bring A genuine love for fashion, unique style, and creativity Fashion degree or similar education (highly valued) to support in-depth styling and design conversations Strong retail experience, ideally in luxury or premium fashion Previous exposure to garment construction, styling, or modelling Proven track record of achieving sales and service targets Excellent communication skills with the ability to engage clients across all demographics Ambition to build a long-term career, with a desire for growth and development opportunities What’s on Offer Salary of $62,000 – $68,000 super Uncapped commission structure rewarding your results Generous staff discount Ongoing training and development opportunities Be part of a supportive team in a luxury fashion environment This is an urgent opportunity, so don’t delay ! Apply now or call Isabella on 0455 178 849 for a confidential conversation.