EMPLOYMENT

Work options: On-Site Are you a skilled Technical Business Analyst who thrives on solving complex problems, mapping processes, and ensuring technology change lands smoothly with users? Join a large enterprise undergoing a major transition from Windows 10 to Windows 11 — and play a key role in shaping seamless end-to-end business outcomes. We're looking for someone who’s analytical, detail-driven and confident engaging stakeholders across the business to support the successful delivery of this high-impact workplace upgrade project. What You’ll Be Doing In this hands-on, delivery-focused role, you will: Lead requirements gathering across multiple business units and document clear As-Is and To-Be processes Facilitate workshops with SMEs, technical teams and end users to define requirements and explore solution options Support data mapping , workflows and business process documentation Work closely with technical teams to support configuration changes and identify improvements Produce end-user self-service materials and support change-related activities Assist business stakeholders with UAT and ensure full requirements traceability Actively contribute to continuous improvement , process optimisation and automation opportunities Collaborate with the Change Manager on change collateral , communications and adoption strategies Engage confidently with Business Users, Architects, DBAs, Testers, SMEs and external vendors This role offers variety, complexity, and the chance to make a visible impact during a critical enterprise technology uplift. Must have skills and experience: You will bring strong analytical capability, excellent communication skills, and the confidence to engage stakeholders at all levels. Essential 5–7 years’ experience as a Business Analyst across projects and/or BAU improvements Strong background in process analysis, mapping and design Proven ability to extract and document complex requirements Solid understanding of the Software Development Life Cycle High proficiency with Microsoft Office and Visio Strong problem-solving skills and a customer-focused mindset Excellent written and verbal communication skills Demonstrated strength in stakeholder engagement , from operational teams to executives Highly Regarded Experience across full SDLC, from business case through to implementation and benefits realisation Experience working within Agile delivery environments Exposure to projects involving external vendors and partners Proven ability to influence, negotiate and drive agreement on proposed solutions Ability to manage competing priorities and remain calm under pressure Why You’ll Love This Role Join a high-profile transformation project with organisation-wide visibility Work with talented SMEs, architects, and technical teams in a collaborative environment Influence processes, user experience, and system improvements Opportunity to contribute to continuous improvement beyond the migration A supportive team environment with strong emphasis on growth and knowledge sharing If you’re a proactive Technical BA who enjoys working across business and technology — and want to help deliver a smooth transition to Windows 11 — we’d love to hear from you.