EMPLOYMENT

Strategy Advisor | Clerk Grade 7/8 Full-time temporary role to 30 December 2026 Hybrid and Flexible Working Options across our Parramatta, Lithgow, Gosford, Maitland, or Wollongong locations $113,574 - $125,720 per annum. Applications close 11 December 2025 Join Revenue NSW’s Strategy team, part of the Strategy & Innovation business unit, where we lead the delivery of Aspire 2032—our bold, long-term strategy to become the world’s most innovative and customer-centric revenue management agency. We’re a collaborative, forward-thinking group that thrives on turning strategic vision into tangible outcomes. This role is central to driving strategic planning and performance reporting that informs decisions and tracks progress across the organisation. About the role As a Strategy Advisor you will: Support the strategy development and annual planning process for Revenue NSW Undertake research and analysis to help shape accurate and relevant strategic plans, briefings, options papers and reports to enable informed decision-making Support stakeholders across Revenue NSW prioritise and deliver key projects and business improvement initiatives, ensuring alignment to Revenue NSW’s strategic objectives Undertake tracking and reporting of strategic progress across Revenue NSW, enabling the effective execution and management of the Aspire 2032 strategy For more information on the role and its accountabilities, click here - https://app.box.com/file/1697634546184?s=uhdsmu4a5kyw8hbmdrn4jxtvmb9rd08n About You To be successful in this position you will be: Strategically astute – you can anticipate and interpret change, help evaluate strategic options, and support aligning planning frameworks with business goals. A clear and effective communicator – you can prepare compelling and well structured-briefs or presentations that communicate complex ideas simply to a wide variety of audiences. Collaborative – you build strong stakeholder relationships and collaborate effectively with a wide-range of subject matter experts. Practical – you help turn ideas into actionable and strategically aligned plans that deliver impact and resolve core business problems. Analytical and improvement-minded – you apply systems thinking and other methods to solve business problems and seek opportunities to enhance processes and performance. Proactive and adaptive – you can take initiative and confidently adjust plans in a changing environment, and take action to stay up to date with emerging trends and best-practice. Working at DCS 35-hour working week, with opportunities for flex leave where additional hours are worked Revenue NSW is proud of our diverse and regional teams. We welcome flexible, hybrid working arrangements with your office location at one of our many Revenue NSW working locations https://www.nsw.gov.au/departments-and-agencies/customer-service/dcs-building-access (subject to approval and availability) Learning tools are available for ongoing professional development Health and wellbeing programs Who we are By putting the customer at the centre of all programs and initiatives, we are transforming the way government interacts with the people of NSW. Our services are designed so that everyone can access and interact with them in a meaningful way. DCS is focused on delivering customer service, digital transformation and regulatory reform to more than 8 million people. From safety inspectors to marriage celebrants, from customer service representatives to emergency response teams, our people are dedicated to making the lives of our customers better. How to apply To apply for this role, please submit your resume by clicking the apply now button before 11th December 2025, Friday at 10am If you do not meet all the criteria but still feel that you can succeed in this role, we welcome your application. You can discuss any enquiries regarding this role with Alex Osborne - alex.osborne@revenue.nsw.gov.au. If you are successful in progressing through the application process you may be asked to complete further assessments. Successful candidates will be subject to pre-employment checks including a criminal history check, entitlement to work check, and reference checks. This recruitment process may be used to create a Talent Pool for similar opportunities that become available over the next 18 months. We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. Visit our Careers site to find out more about us and our colleagues. Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Neha Bajaj via neha.bajaj@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 11th December 2025, Friday at 10am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact neha.bajaj@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process