EMPLOYMENT

This is a Sales Operations Lead role with Toyota Motor Corporation Australia based in Port Melbourne, VIC, AU Toyota Motor Corporation Australia Role Seniority - mid level More about the Sales Operations Lead role at Toyota Motor Corporation Australia Oh What A Feeling! At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs. Together, we are Toyota. Toyota Motor Corporation Australia is well-recognised for offering: Fully maintained motor vehicle including insurance and fuel 14.5% superannuation with subsidised income protection, life and total disability insurance Annual contribution to your private health insurance worth over $2,000 Significant family vehicle lease and purchase discounts Flexible hours and workspaces, with a hybrid of working from home and in the office Wellness facilities - free onsite gym, end of trip facilities Free car parking and discounted onsite cafe Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership Paid volunteer days to support your community and matched workplace giving program 26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and Superannuation paid on unpaid Parental Leave Access to Toyota's RewardsHub - explore, manage and customise your benefits to suit your lifestyle What you'll contribute to Are you someone who thrives on solving problems, rolling up your sleeves, and making things happen? Toyota is looking for a Sales Operations Lead to join our Digital & Connected Experience Division, where you'll play a pivotal role in shaping the future of connected mobility for our fleet customers. This is not just a desk job - it's a hands-on, high-impact role where initiative, energy, and a customer-first mindset are key. If you're passionate about technology, operations, and making a real difference, we want to hear from you. This is a 2-year Max-Term opportunity based at CHQ Port Melbourne. How you'll make an impact Lead the operations of Toyota Halo, our connected fleet telematics platform, ensuring smooth onboarding and ongoing support for customers. Be the go-to person for internal teams and customers - resolving issues, coordinating solutions, and driving continuous improvement. Deliver live demonstrations of the Toyota Halo platform to prospective fleet clients, helping grow subscriptions and deepen engagement. Support national sales, regional teams, and dealers with aftersales service and customer success initiatives. Collaborate with the Toyota Halo Contact Centre, ensuring they're equipped to provide top-tier product and sales support. Facilitate forums and stakeholder communications, keeping everyone aligned on customer plans, progress, and technical challenges. Own technical issue resolution, working closely with product and engineering teams to embed enhancements and ensure operational excellence. Your attributes - If this sounds like you, we'd love to hear from you! Degree-qualified or equivalent experience. A proactive, energetic attitude - you're someone who takes ownership and isn't afraid to get hands-on. Experience in project management, product operations, or connected services, ideally with 2 years in a similar role. Strong stakeholder management and communication skills - you know how to bring people together and get things done. Comfort with ambiguity and a fast-changing digital environment - you're quick to learn and adapt. Automotive or telematics experience is a bonus, but not essential - we value attitude and aptitude over industry background. Make your impossible, possible & apply today! You're welcome to find out more by visiting our careers page: www.toyota.com.au/careers. Applications close on the 22nd October 2025 We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use. We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements. Toyota is an endorsed employer for all women. Please review Work180 website for further information. We don't require a cover letter or selection criteria to be addressed. Come with us and help create the future. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Toyota Motor Corporation Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading operations Resolving issues Delivering demonstrations Key Strengths Project management Stakeholder management Problem-solving Telematics experience Customer success initiatives ⚡ Adaptability Why Toyota Motor Corporation Australia is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Toyota Motor Corporation Australia not with Hatch.