EMPLOYMENT

Are you an experienced Mortgage Broker Support professional looking to join a high-performing, close-knit team where your contribution truly makes an impact? This is an exciting opportunity to be part of a well-established brokerage that values collaboration, client service excellence, and professional growth. Working alongside a team of experienced brokers, you'll play a key role in supporting the end-to-end lending process, from initial application through to settlement and beyond. Key Responsibilities: Provide administrative and operational support to brokers across residential, commercial, and SMSF lending. Manage loan applications from packaging and compliance checks to pricing, valuations, servicing, and data entry. Liaise with lenders, clients, and third parties post-submission to ensure smooth progression of applications. Handle post-settlement client communication and ensure all records are accurate and up to date. Maintain client files, ensuring all documentation meets regulatory and compliance standards. Keep abreast of industry updates, lender policies, and regulatory changes. Essential Criteria: Minimum 3 years' experience in the mortgage broking or lending industry. Strong working knowledge of Mercury ApplyOnline (preferably within the Connective network). Experience with LoanApp and Simpology platforms. Cert IV in Finance & Mortgage Broking highly regarded. Excellent communication skills and a strong customer service focus. High attention to detail with solid time management and organisational skills. Team-oriented with the ability to work in a fast-paced environment. Why Join: Be part of a growing, client-focused business with a strong reputation in the market. Supportive team culture where your ideas and input are valued. Opportunities for professional development and long-term career progression. If you're passionate about the mortgage industry and thrive in a role where no two days are the same, we'd love to hear from you. Apply now or reach out to Angela at Mars Recruitment for a confidential discussion via 02 9003 4928.