EMPLOYMENT

The Department of Veterans' Affairs is seeking a motivated WHS Officer to join our People Services Branch. This role supports workforce health, safety, and wellbeing through early intervention, case management, and ergonomic initiatives. You'll provide operational support across WHS functions, including triaging requests, coordinating workers' compensation and case management, and facilitating ergonomic assessments and flexible work arrangements. The key duties of the position include Manage the WHSS inbox, triage requests, and respond to enquiries in a timely and professional manner. Meet with managers to gather relevant information, provide advice and recommendations, document discussions, create case files, and maintain the RCM spreadsheet. Complete employer details (Part B) on Comcare online forms, forward claims to the Rehabilitation Case Manager (RCM), and file documentation appropriately. Review workstation assessment (WSA) requests, seek approvals, coordinate with service providers. Review and process work from home (WFH) requests, consult with managers, file decisions and outcome letters, and provide monthly statistics to delegates. Process invoices for case management, WSA services and equipment, and WHS-related credit card payments using TechOne and Expense8.