EMPLOYMENT

This is a Health and Security Assistant - ESMHS role with NSW Health based in Sydney, NSW, AU NSW Health Role Seniority - junior More about the Health and Security Assistant - ESMHS role at NSW Health Health and Security Assistant, Mental Health Intensive Care Unit - Eastern Suburbs Mental Health Service Employment Type: Permanent Full Time Position Classification: Health and Security Assistant Remuneration: $66,209.91 per annum, plus superannuation Hours Per Week: 38 Requisition ID: REQ626578 Location: Randwick, Sydney Applications close date: 21 December 2025 Come Work With Us! Are you passionate about helping others while ensuring a safe and supportive environment? We’re looking for a dedicated Health & Security Assistant to join our dynamic team and make a real difference in the lives of patients, staff, and visitors. This is a unique opportunity to work in a fast-paced, rewarding mental health care setting where every day brings new challenges and opportunities to grow. You’ll be part of a supportive, multidisciplinary team committed to delivering high-quality care through low-conflict, high-engagement interactions that promote recovery and wellbeing. What You’ll Do As a key member of our team, you’ll play an essential role in maintaining safety, supporting daily operations, and fostering a positive, therapeutic environment. Your responsibilities will include: Providing an immediate and effective response to critical incidents Escorting patients safely to other departments or appointments Assisting with the overall cleanliness and order of the unit Supporting daily unit activities and engagement programs Conducting routine environmental and safety checks Testing and recording duress alarms and maintaining safety equipment Collaborating closely with nursing and clinical staff to ensure the best outcomes for patients You may also have opportunities to work across different Mental Health Inpatient Units, gaining valuable experience and broadening your skills. Why Join Us? Work with a supportive, experienced team that values collaboration and growth Build a long-term career in healthcare and security Make a meaningful impact every day in a setting that truly values compassion, respect, and safety If you have strong interpersonal skills, a calm approach under pressure, and a passion for supporting others, we’d love to hear from you. Apply today and become part of a team that’s committed to safety, care, and positive change. For more information we encourage you to contact Nicole Sheehan on nicole.sheehan@health.nsw.gov.au Interviews are expected to be held in the new year. Learn more about us here: South Eastern Sydney Local Health District Where you'll be working You will be working in MHICU, PECC and inpatient units within ESMHS, located on the Prince of Wales Hospital campus, Randwick. Additional Information And Benefits An eligibility list may be created for future Permanent Full Time positions Up to 12 allocated days off each year (for full-time employees) in addition to annual leave. Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing. Discounted gym memberships with a Fitness Passport Employee Assistance Program (EAP) for employees and family members. Discounted Private Health Insurance. Selection Criteria Demonstrated understanding of mental health issues and an ability to work within an acute mental health setting. Commitment to interact with patients and facilitate unit activities. Demonstrated ability to perform duties and tasks with minimal supervision. Demonstrated excellent interpersonal skills and the ability to work effectively as a team member. Good written/verbal skills and sound computer and keyboard skills. Current Class 1 C NSW drivers licence (unrestricted) and Current 1 A Security licence. Demonstrated experience in the security and or health industry and knowledge of duress alarm systems. Sound knowledge of WH&S issues and understanding of the requirement for strict confidentiality. Need more information? Click here for the Position Description and SESLHD Expected Standards Find out more about applying for this position Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information. Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-MentalHealth@health.nsw.gov.au and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Information For Applicants An eligibility list may be created for future vacancies Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing. Applicants will be assessed against the essential requirements and selection criteria contained within the position description Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NSW Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Responding to critical incidents ‍♂️ Escorting patients Conducting safety checks Key Strengths Interpersonal skills ‍♂️ Calm under pressure Knowledge of mental health issues Computer skills Security experience ⚠️ Knowledge of WH&S Why NSW Health is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with NSW Health not with Hatch.