EMPLOYMENT

Description Lead the AI-driven transformation of MUFG Corporate Markets. MUFG Corporate Markets is part of MUFG Pension & Market Services (MPMS), and we are accelerating a major transformation agenda. We’re reimagining how we operate, serve clients, and unlock value through automation, digitisation, and AI. We are seeking a visionary Director of AI, Automation & Data to lead this transformation — embedding AI as a trusted capability that enhances operational efficiency, elevates client experience, and ensures responsible, compliant data use. Your mission • Transform operational processes — reducing manual effort and delivering measurable cost efficiencies • Build enterprise-wide AI and automation capabilities from the ground up — intelligent workflows, self-service solutions, and conversational AI • Ensure alignment to regulatory, ethical, and organisational standards • Partner with leaders globally to drive commercial and client outcomes • Lead and inspire a multi-disciplinary team across transformation, data & analytics, and AI What you’ll lead • Development and execution of the enterprise AI and automation strategy • A modern AI operating model, including governance, demand intake, and change enablement • Data governance and platform uplift to support analytics maturity across markets • Call centre modernisation — introducing voice and chat AI to enhance client experience and reduce wait times • Digitisation of paper-based processes — creating intuitive, conversational journeys • External representation in industry, vendor, and regulatory forums What you’ll bring • 10 years’ leadership experience in AI, automation, data, or enterprise-scale digital transformation initiatives • Proven track record modernising legacy environments in regulated sectors • Deep expertise in data governance, privacy, risk, and ethical AI practices • Strong executive presence — able to influence senior stakeholders and drive adoption at scale • A balance of enterprise credibility and startup-style agility • Experience leading diverse technical teams and attracting top talent You are a strategic thinker who is also execution-focused — thriving in complexity, navigating ambiguity, and bringing teams along on the journey. Why join us? Join a global financial institution where innovation is supported, celebrated, and empowered. MPMS fosters a culture of flexibility, inclusivity, wellbeing, and continuous learning. Benefits include: • Hybrid working model • Salary sacrifice via superannuation • Paid parental leave • Wellbeing & Volunteer leave • Health insurance discounts • Career pathways and professional development support. This is a rare opportunity to define the future of intelligent operations at MUFG Corporate Markets. If you’re ready to shape the next era of AI-driven transformation and build a capability that will scale globally — we’d love to hear from you.