EMPLOYMENT

Position Overview Reporting to the Registrar, the Director, Dispute Resolution & Assistance is responsible for managing the Dispute Resolution & Assistance team, including line management, supervision and review of all work and decisions, providing expert advice, work allocation and maintaining the database of future act notices and agreements received under s 41A of the Native Title Act (1993). The Dispute Resolution & Assistance team supports the President, Members and the Registrar in the performance of their functions under the future act provisions and s60AAA of the Native Title Act 1993 (Cth). The Dispute Resolution & Assistance team provides case management, client liaison, technical and administrative support to the President, Members and the Registrar in relation to post-determination assistance requests, future act mediations, expedited procedure objection inquiries, and inquiries into future act determination applications. The Dispute Resolution and Assistance team also provide high-level advice, assistance and information services to internal and external stakeholders in relation to the operation of s60AAA, the future act regime and the NNTT's processes and procedures relating to future acts. These activities include the processing of future act notices and the recording of agreements, as well as the provision of information to assist stakeholders to comply with their obligations under the Native Title Act 1993 (Cth). The key duties of the position include Key Duties and Responsibilities: Maintain expert knowledge of the functions of the Tribunal and the Registrar in relation to s60AAA and future acts and provide information, advice and guidance as required. Ensure compliance with NNTT processes and procedures and foster a consistent approach to service delivery. Establish a culture of service delivery that is flexible, responsive, professional and accountable. Take responsibility for the efficient management of future act applications and plan for effective delivery of services ensuring they are consistent with the Native Title Act 1993 (Cth), regulations and administrative law principles. Develop policies and systems for the management of requests under s60AAA and be responsive to the emerging needs of this new jurisdiction. Maintain ongoing liaison with the President, Members and the Registrar, including providing strategic advice about areas of team responsibility and reporting on team performance. Prepare reports and statistical analysis on service delivery for internal and external reporting. Monitor and respond to changes in the broader native title, Aboriginal cultural heritage and industry sectors insofar as they relate to the NNTT's s60AAA and future act functions. Manage the performance of staff, promote team cohesion, and positively manage change and uncertainty in the workplace. Ensure content quality assurance by exercising general oversight of work performance, standards and consistency of practice. Lead national projects and initiatives as required, including the ongoing review of practices and procedures to ensure work is conducted in a timely and effective manner. Assist with and undertake administrative decision-making arising under the Native Title Act 1993 (Cth) and other legislation.