EMPLOYMENT

Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families. About the Role We're looking for a Data Scientist to join our growing Data & Analytics team. This newly created role will focus on uplifting data-driven decision making across our Customer business including Marketing, Loyalty, Digital and Customer Care. You'll be responsible for building predictive models, analysing performance and delivering insights that empower cross-functional teams to make impactful decisions and create personalised customer experiences. Key responsibilities: Build and deploy predictive models (e.g. churn, next best offer, purchase propensity) using Databricks Embed customer insights and predictive scores into a unified Customer 360 view Design and execute marketing measurement frameworks (MMM, campaign effectiveness, 1:1 marketing) Analyse customer care performance and identify opportunities for improvement Support loyalty program optimisation through data-driven insights Advise on data integration strategies for marketing technology platforms Design and analyse A/B tests and controlled experiments Ensure data accuracy and consistency across systems Translate complex analytics into actionable insights for stakeholders Tools & Technologies you'll bring Essential are: Python SQL And it would great if you have experience with: Databricks CRM platforms ThoughtSpot Power BI What We're Looking For Strong experience in predictive modeling and machine learning Hands-on experience with big data platforms like Databricks Expertise in marketing measurement and experimental design Familiarity with CDPs, CRM and campaign management tools Knowledge of customer segmentation and loyalty analytics Excellent problem solving and communication skills Ability to work in a fast-paced multi stakeholder retail environment Passion for improving customer experience through data WHAT’S IN IT FOR YOU… ✨ We're accelerating our growth across Australia and New Zealand – when we grow, you grow! Training pathways designed to encourage personal growth and professional development ️ Employee discount – enjoy great savings across our range ‍‍‍ Family discount to support the people who matter most Paid parental leave for both primary and secondary carers Annual flu shots to help keep you healthy Hybrid working – 3 days in the office, 2 days from home for better balance A dynamic, friendly team environment where you’ll be challenged and supported to achieve personal and business goals Access to our Employee Assistance Program for additional wellbeing support Please note; Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check. Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.