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CRM Functional Architect

Avanade Inc.
06 Dec 2025MelbourneIT
SummaryAt Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.Key ResponsibilitiesEstablish global CRM architecture by integrating solutions across functional lines. Support the sales team in crafting deals, with accountability for overall estimates. Recommend the right CRM software and solutions for your clients' needs. Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, balancing open issues, and contributing to team meetings and reports. Define how we measure business and operations success and validate CRM system performance. Support clients on CRM standards and prepare them for using their CRM solution by setting training programs and redefining new roles and responsibilities. Grow your network through educational opportunities, reading industry publications, building and maintaining your personal and business networks, and joining professional organizations. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.

Date06 Dec 2025

Location Melbourne

type -

Salary -

IT

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