EMPLOYMENT

Concession Manager – Lead a Premium Menswear Brand | Chadstone – VIC Permanent Residents Only The Role: This is an exciting opportunity to take on a leadership role with one of Australia’s most respected names in premium menswear. As Concession Manager at Myer Chadstone, you’ll oversee daily operations, inspire your team, and deliver a refined customer experience in one of Melbourne’s busiest retail locations. You’ll balance commercial focus with premium service, ensuring every interaction reflects the quality and heritage of the brand. Lead a concession environment with a strong focus on client care and team success Drive sales and exceed KPIs while delivering service-led, premium experiences Guide your team through coaching, training, and ongoing development Oversee store presentation, merchandising, and operational standards Our Client: Our client is a premium Australian menswear brand with a proud heritage and a reputation built on craftsmanship, timeless design, and exceptional service. With a growing presence across Australia, they are committed to offering both customers and employees an experience grounded in quality and authenticity. Established brand with a heritage dating back to 1946 Known for craftsmanship, premium fabrics, and timeless menswear design Strong internal culture focused on development, recognition, and team success Expanding footprint across retail and concession locations nationwide Duties and Responsibilities Within the Role: This role combines operational management with leadership and service excellence. You’ll ensure the concession runs smoothly, your team performs at its best, and every customer enjoys a premium experience. Manage daily operations of the concession within Myer Chadstone Lead, coach, and develop Sales Associates to maximise their potential Deliver sales results and support the achievement of KPI targets Oversee merchandising, visual presentation, and brand consistency Collaborate with broader brand teams to execute marketing initiatives Maintain accurate administration, reporting, and stock management processes Foster a positive, collaborative team culture with strong communication The Ideal Candidate: You are polished, professional, and passionate about premium retail. You combine leadership skills with an eye for detail and a results-driven mindset. With strong interpersonal skills, you create a culture where both team and customers feel valued. You’ll Bring: Previous experience in retail or concession management, ideally within fashion Proven ability to deliver strong sales and KPI results A passion for customer service and premium shopping experiences Leadership skills with a focus on coaching and developing teams Strong organisational skills and attention to detail Familiarity with visual merchandising standards and brand presentation What’s In It For You? This is a chance to represent a respected heritage brand in a flagship location while building your career in premium retail. Competitive salary with bonus opportunities Generous staff discount on premium menswear Structured training and ongoing professional development Career progression opportunities within a growing brand A collaborative and supportive team environment About Us – The Ethical Recruitment Collaborative The Ethical Recruitment Collaborative has been working across Australia and New Zealand for over 10 years, helping some of the industry’s best people find long-term careers in retail. We genuinely care about our candidates and their career future and we are passionate about finding people roles with organisations that give them the tools, support, and culture to grow. Because we take the time to get it right, our clients often find that the people we place stay longer, perform better, and become part of the long-term fabric of their business. Our process is simple. We don’t ask you to sell yourself into a job. Instead, we get to know what you want from your next role, what you enjoy, what you don’t, and what makes you feel valued in the workplace. We talk about you first before we brief you on a role, as we believe recruitment should be built on honesty, not pressure. That’s exactly how we work and why we don't think of ourselves just as recruiters. We are Agency Talent Partners. Let’s Connect To apply, click the link or send your CV to veronicav@ecolabrecruitment.com.au