EMPLOYMENT

Job Description Part-time ongoing position, offering flexible work conditions – Commencing early January Based at Eastern Shore, Tasmania on the lands of the Palawa People $32.16 per hour 12% Super Generous Salary Packaging benefits of up to $18,550 Be part of something meaningful – support young people and contribute to mental health care in your community! As the first point of contact for clients, families, and visitors, the Administration Officer – Reception plays a key role in creating a welcoming and professional environment. You will support the smooth operation of the centre through administrative and reception duties, ensuring a positive experience for all who engage with our service. Key Responsibilities: Greeting clients and visitors with warmth and professionalism Managing reception duties including phone enquiries, appointment bookings, confirmations, and preparation and maintenance of client files – ensuring confidentiality and privacy is upheld Supporting administrative tasks related to meetings and events (e.g., room bookings, catering) Assisting with the set-up of the reception area and all other client spaces Managing petty cash, data entry, and general office support Supporting Medicare billing, mental health care plan tracking, and liaison with GP clinics and our Youth Health Clinic Assisting with bookings and referrals to external providers including Psychiatrists, Psychologists, Doctors and other Professionals as required Providing administrative support across the Centre supporting all programs working within the headspace Eastern Shore Centre About you We’re searching for someone who brings heart, courage, and curiosity to their work. You’ll thrive in this role if you have: A client-focused, non-judgmental approach with a strong sense of compassion, particularly towards young people aged between 12 – 25 and inclusive towards their family/carer Strong interpersonal skills and a commitment to confidentiality The ability to work independently as well as collaboratively within a team Great time management and multitasking skills, with attention to detail What will make you stand out: Demonstrated experience in administration and/or reception, preferably in a healthcare or community setting Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort with data entry systems Understanding of Medicare billing processes for allied health is desirable Minimum Certificate IV in Business Administration (or relevant experience) Current state-based driver’s licence Flexibility in work hours and willingness to adapt to the needs of the service What’s in it for you? At Each you'll be supported to be your best. We provide: Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety Balance your way – Flexible work arrangements to help you juggle work and life commitments Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment Employee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets, cinemas, travel, clothing retailers) Professional development & training – Access mentoring, supervision, leadership pathways, and discipline-specific learning Endless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave Free, confidential support – Our Employee Assistance Program is available for you and your family Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care