Customer Service Officer
Incredibly customer focused, and a great place to develop your skills and experience working in a varied role Your new company Work for a successful Financial Services company based in the Inner West of Sydney. They are a leading specialist within their sector and are known for innovation and a high level of service delivery. If you’re a people person, have an interest in Financial Services and you enjoy a challenge, this could be the position for you Your new role This role is incredibly customer focused, and a great place to develop your skills and experience working in a varied role.
Day-to-day you’ll: Provide quality customer service to enquiries, providing information over the phone, giving basic trouble shooting assistance for technical issues through to generating financial statements Think outside the box to handle more technical/complex queries and deliver a quality experience Service general members of the public through to financial advisers/planners and also sometimes lawyers, supporting account queries and performing administration on accounts, whilst adhering to company compliance standards. What you'll need to succeed You will possess excellent communication skills with the ability to build good relationships with people An interest in the Financial Services Industry is desirable Demonstrate the skills to thrive in a fast paced, ever changing environment whilst striving to meet your KPI’s in a positive, enthusiastic manner What you'll get in return Clear career pathways and opportunity to grow your skills and eventually your earnings You'll get top class training and development and you'll be working your way towards career advancement from the start Temp - Perm opportunity, $28.50p/h The hours on offer here are on a roster mostly between 9am to 6.
00pm Monday to Friday, some flexibility to cover later shifts will be required every but will be no later than 7pm or 8pm but will always be no more than 7.5 hours in a working day – totalling 37.5 hours a week.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to leonnie.smithhays.com.
au , or call us now. LHS 297508 2398650.