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Customer Service ConsultantChandler Macleod Group
Do you enjoy working with likeminded people for a company that offers a supportive and encouraging environment? Do you pride yourself on your strong customer service skills? This organisation prides itself on providing the highest level of customer service. Your role will involve facilitating collaboration across the teams and delivering on schedule while maintaining customer and client relationships. We have multiple customer service positions available and are looking for people who have 24/7 availability .
To be successful for these positions, you must demonstrate the following: Active listening, effective handling of issues, and problem-solving Positive and proactive approach to your work Exceptional verbal and written communication skills Contact Centre experience preferred Systems savvy and high ability to effectively utilise CRM system You will also be comfortable working to standard, customer service-centric KPI's Previous experience working in Utilities/ Energy Industry highly regarded There will be two-week full-time induction training prior to being included in their standard rosters and offered regular shifts. You must also be available to work on a rotating roster from 6.00 am -11:00 pm Monday to Sunday The successful candidates must be willing to undergo a background police check and must have full working rights in Australia.
Evening and weekend shifts have applicable loading rates. These roles commence as soon as possible, and the salary is $27.62 per hour Super.
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