Backup/Data Protection Customer Support Officer

Location Perth, WA

Description

Backup/Data Protection Customer Support Officer Backup/Data Protection Customer Support Officer Posted 1 day ago. 51 people have viewed this job. Location: WEST PERTH, WA External link.

Opens in a new window Salary: $60,001 - $80,000 Work Type: Full time position Tenancy: Permanent position Positions: 1 Location: 100 Havelock St WEST PERTH WA 6005 External link. Opens in a new window How to get here? Walking directions to this job. External link.

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Opens in a new window Flight directions to this job. External link. Opens in a new window Job ID: 2289702192 Source: Public Employer Last Modified: 14 September 2020 Website: https://perfekt.

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Share by Email. Opens in a new window. Description Backup/Data Protection Customer Support Officer Do you have a genuine passion to be part of a growing team? Are you able to understand Client needs and provide Technical solutions? Looking for a new challenge to really use these talents? At Perfekt we are a fast growing IT Services Company that has a primary focus in Infrastructure technologies encompassing Data Management Backup/DR Virtualisation VMware/Microsoft Data Centre / CLOUD Solutions Exchange/Messaging Networking Security Managed Services This key role is to work as part of the Managed Services Call Center Team and engage with customers, providing support to managed services clients.

The successful candidate will be able to: Install, maintain, and undertake necessary upgrades of all hardware, software, operating systems, and applications Troubleshoot system problems and find workable solutions to software and hardware problems Respond and resolve Level 1 & 2 technical issues Assist in the configuration, optimization and maintenance of various computer infrastructure and web technologies Assess software needs and manage installations Assist with maintenance and replacement of peripheral equipment In addition to having superior technical skills you will need to be able to understand client requests and respond quickly and effectively. This requires a resourceful and dynamic individual with excellent communication skills and high levels of priority awareness. This is predominantly a services delivery role where the key function will be focused around Backup and other Managed Services provided by Perfekt.

The successful candidate will be required to follow regular procedures to ensure all service level agreements are being met. To be successful in the role you will possess the following skills and experience, Technical IT knowledge sp.

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Salary

60001.00 - 80000.00 AUD Annual salary

Work Type

Full Time

Posted

20 Oct 2020

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