Head Of Product Performance, Banking Product

Location Sydney, NSW


Head of Product Performance, Banking Product Sydney Due to exceptional business growth, we have created a new position as Head of Product Performance, Banking Product. This Director-level role reports to the Head of Product Governance, Banking Product and presents an excellent opportunity to join an exciting and fast-growing business within Macquaries Banking & Financial Services Group. Banking Products include home loans, commercial loans, car loans, credit cards and deposits across the Personal Banking and Business Banking channels.

Within Product & Technology, we are proud of our culture of diversity & inclusion and high performance. We have a strong focus on meeting community expectations and making risk-conscious and data-based decisions. In line with our entrepreneurial and innovative culture, we adopt Enterprise Agile ways of working and embrace a growth and learning mindset.

As Head of Product Performance, Banking Product, your key responsibilities will include: Development of a product monitoring framework to ensure products are performing as intended across the end-to-end value chain, including discharge of our accountabilities under ASICs Product Design & Distribution Obligations (DDO) Delivery of an ongoing program in partnership with business stakeholders to Define and understand product operations across an end-to-end product value chain Understand and diagnose existing product performance and control environment effectiveness Develop a risk-based approach to systemically uplift weaknesses Design and implement ongoing monitoring of product performance Identification and capture of opportunities to uplift product management disciplines across the end-to-end value chain, including enhancements to business processes, controls and product management capabilities This role represents a unique opportunity for a highly talented individual to join one of Australias leading organisations, and will appeal to someone who has demonstrated: A practical understanding of the implementation of risk and control frameworks to manage non-financial risks in highly regulated contexts Expertise in Product Management within Financial Services Track record developing and implementing strategic programs in partnership with business stakeholders A proactive and pragmatic approach with a strong bias to action, and an ability to engage and manage multiple stakeholders and promote a strong risk culture while balancing competing priorities. Ability to effectively challenge the business, role modelling a mindset of chronic unease and a customer outcomes focus. Clear and transparent communication skills.

For further information please contact Sian Pamphlett sian.pamphlettmaquarie.com Banking and Financial Services comprises our retail banking and financial services businesses.

The group operates predominantly in Australia and is organised into three business divisions: Personal Banking, Business Banking and Wealth Management. We prov.

Macquarie Group Limited
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Work Type

Full Time


20 Oct 2020


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