Problem And Capacity Manager

Location Sydney, NSW


Problem & Capacity Manager Job no: 503510 Work type: Permanent Full-Time Location: Sydney - George Street Tabcorp is famous for winning moments. Behind (almost) all of them is great tech and talented teams of developers, architects, project managers and support experts. Together, we make sure systems and infrastructure can handle thousands of bets every second.

Are you familiar with the terms recurring incidents, root cause analysis and known errors? Do you have a aptitude for analysing a situation to determine solutions and implement the fix? Are you proficient in identifying and solving problems before incidents have occurred? Yes? We thought so An amazing opportunity exists for a Problem and Capacity Manager to join our core technology team. Constantly striving for continuous improvement in the workplace, you will be part of a high performing team responsible for managing technology related Problems to root cause or viable workaround for all Brands and Products at Tabcorp. What youll bring The ideal person will have a tertiary qualification in Information Technology or related discipline, an ITIL framework qualification (Foundations Certificate), extensive problem management experience within large and complex IT environments and general level 3 technical knowledge.

An individual with a broad range of IT competencies will be preferred. Coupled with excellent interpersonal and stakeholder management skills, you have the ability to drive the resolution of problems by coordinating technical resources and restoration activities, with a sense of urgency and accountability. You think strategically, solving problems using a variety of approaches with a focus on continuous improvement.

You are able to work autonomously or as part of a team. All our people have the option to take advantage of flexible working, leadership and career development, plus community programs and volunteer days. About Tabcorp Were Australias largest gambling entertainment company.

Together, we build on our 100 year heritage by delivering Excitement with Integrity, every day. Each one of us is here to put our customers at the heart of everything we do by creating moments that engage, surprise and thrill. Our 5,000-plus strong team is as diverse as Australia itself.

Our people drive homegrown world-class brands; Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing, Sky Sports Radio and MAX. As an ASX listed company were proud to shape our industry for the better. Because together, anythings possible.

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact

au COVID-19 Tabcorp supports the Department of Health COVIDsafe App and encourages all employees to download whilst at work. Tabcorp is closely monitoring Department of Health guidelin.

Tabcorp Holdings Limited
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Work Type

Full Time


25 Oct 2020


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