People Care Consultant

Location Sydney, New South Wales


CommBank’s People Care team is a newly formed function within Group People Services (HR). Our purpose is to reduce the impact of work related and non-work related injuries and health conditions on our people, our business and our communities. People Care partner with injured and ill employees to provide mental, emotional and social wellbeing support designed to help people get back to full participation in work and life Your Team: The purpose of this role is to provide professional early intervention rehabilitation and case management support for people with work and non-work related injury/illness and to assist in the strategic development of CommBank’s People Care program, including its model of service.

Your Impact: This role reports to the Principal Consultant, People Care. Role Responsibilities Assist in the strategic development of CommBank’s People Care program including developing systems and processes to improve the Group’s approach to reducing unplanned absenteeism, incidence of serious claims, incidence of lost time claims and their overall impact on our people and business. Provide professional early intervention and case management support for people with work and non-work related injury/illness Initiate and undertake strategic analysis, research and case studies, utilising data-driven insights to enhance the program and improve outcomes.

Design and deliver capability programs to uplift leadership capability in injury and illness management Engage, influence and manage stakeholders across business units and where required, externally. Initiate, research, develop and deliver innovative case management strategies and solutions, tailored to individual and business needs. We're interested in hearing from people who have: Demonstrated experience delivering consistent and positive results in the field of workplace rehabilitation, injury management and/or early intervention Expert-level case management skills and experience Excellent communication (written and oral), interpersonal and relationship management skills with a demonstrated ability to strategically engage, empathise, negotiate with and influence diverse internal and external stakeholders (both written and verbal).

Well-developed network of GPs, Specialists and allied health practitioners within your state Experience undertaking statistical analysis and preparing written and verbal reports and presentations Hold a current and valid Drivers’ License Please note we are open to considering flexible locations across NSW, Victoria & Queensland Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy.

One where making a positive impact for customers, communities and each other is part of our every.

Commonwealth Bank
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Work Type

Full Time


28 Sep 2020


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