Claims Consultant

Location SA - Adelaide


Claims Consultant – Compulsory Third Party | SA -Adelaide We currently have an exciting opportunity for either an experienced or trainee Claims Consultant to join our team. Our team provides claims services for Compulsory Third Party (CTP) insurance. CTP provides cover for personal injuries sustained in a motor vehicle accident.

Allianz employs specialist claims staff to assist claimants rebuild their lives when they need us most. Competitive salaries and attractive benefits will be offered for all experienced successful candidates. What if you could put the Claimant at the heart of everything you do? You'll be directly improving our claimant's lives and well-being.

You'll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As someone who builds excellent relationships, you'll help individuals and educate our claimants on what will happen at every stage and support them with anything they will need to know about their claim. You'll be responsible for: Maintaining and improving technical knowledge across all facets of claims management.

Keep up to date with legislative amendments and their practical application. Providing a high standard and quality of customer service Building effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, in order to drive successful rehabilitation and return to work outcomes Reviewing treatment requests and organising investigations into claims with a focus on proactive claims management Making settlement offers, attending informal and settlement conferences to progress claims towards finalisation Attending conferences with counsel, expert witnesses and lawyers Important to your success: An energetic and motivated approach to managing a demanding portfolio Superior customer service and communication skills Excellent verbal and written communication skills Proven ability to manage your time and prioritise work tasks effectively Negotiation and conflict resolution skills Previous personal injury experience preferred What's on offer? We are currently seeking a self-motivated Claims Consultant who will manage their own CTP claims portfolio from lodgement to finalisation by investigating, negotiating and settling claims within agreed authority levels in accordance with company and regulatory requirements. This vital member of the team will demonstrate a professional approach and ability to build strong customer relationships with key stakeholders' including medical professionals and legal professionals.

About us Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace tre.

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Work Type

Full Time


4 Sep 2020


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