Service Designer

Location Canberra

Description

Our Federal Government client has multiple opportunities for experienced Service Designers to join their team on a long term opportunity. Skills / experience required: Minimum of 2 years' experience in UCD processes and methodologies. Demonstrated experience in leading service design activities, including user research, contextual inquiry, service blueprinting, mapping of tasks, policies and processes, concept testing and other methodologies.

Experience in identifying and understanding the correct research or service design methods to support decision making. Experience in influencing change and breaking down barriers to succeed in delivering an exceptional customer experience. Experience and demonstrated skill with qualitative and quantitative usability methods, including observing, understanding and synthesising human behavior and insights.

Desirable: Experience and demonstrated skill with qualitative and quantitative usability methods, including observing, understanding and synthesising human behavior and insights. Tertiary qualification in social sciences or a related behavioral science discipline highly regarded. Australian Citizenship mandatory To be considered for these roles, respond to this advertisement or contact CAMERON at AUREC on 02 5109 0922.

Company
Aurec
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Posted

4 Sep 2020

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