At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. DHA's award winning work supports Defence capability. As a Property Manager you will manage a portfolio of service residences with respect to tenancy, ownership and property related matters.
You will manage your housing stock in regard to condition, presentation to DHA's standard, current and future maintenance and issues arising. You will also provide excellent customer service to your stakeholders including the tenants and owners (lessors) of properties in your portfolio, the Defence Housing and Relocations Manager and DHA staff in your regional office and in the wider DHA network. As a member of the property and tenancy team within your regional office, you will contribute to the business outcomes of your regional office including accurate data analysis, adherence to Standard Operating Procedures (SOPs), monitoring of contractor performance and attainment of key performance indicators (KPIS).
This role requires highly developed organisational skills coupled with attention to detail and an ability to cope with pressure. Your excellent communication skills and customer service focus will be integral to this position in dealing with internal and external customers. The key duties of the position include Our ideal candidate will have: • Strong communication skills, with particular emphasis on listening, influencing and expressing opinions with credibility • Experience in a results driven and customer service focused environment • The ability to follow instructions and procedures • The capability to adapt to change in the workplace • Experience balancing work commitments and working well under pressure.
Some of the benefits of working at DHA include: • Generous employee benefits with a competitive salary packing, including performance bonus • Employer superannuation contribution of up to 15.4% • Flexible work arrangements, including family friendly provisions • Benefits of working for the APS, while in an outcome focused Government Business Enterprise • Development acquisition, delivery and sales responsibility • A diverse range of interesting projects in high performing and collaborative work environment..