Head of Customer Success
Global content creator producing visual content to the world leading brands.work life balance in a remote position. This is a rare opportunity where you will have the opportunity to work with an inspiring and highly successful organisation who produce visual content for some of the world's leading brands.
The purpose of this position is to empower staff and inspire the world's creatives to do what they love, as a key member of our Revenue Team , you will help make this mission a reality by building our Customer Success function from greenfields where you will deliver strong revenue growth in our key markets. Your responsibilities will include the creation and execution of strategy as you help customers experience value ensuring customer are happy over the long term You will collaborate with sales, account managers and product teams as you proactively identify opportunities for growth as you establish a track and measure system relative to effectiveness and performance. The person we are seeking will have a proven track record in a Customer Success role and will be ready to take on the next challenging role by building the Customer Success function from the ground up A strategist and tactician you will have the opportunity to work with world-leading FMG companies.
As an extension of the sales team, you will own the renewal pipeline, you will be empathetic and display a deep understanding of not just what the client wants but what they need. Having a creative mindset and be driven by what the numbers are telling you. As you will be joining in the early stages of the organisation you will need to be adaptable and have the skills to build your own processes.
We are also seeking a creative mindset with a strong sense of current visuals, trends design and photography. . Please send your resume in the strictest of confidence to Emmy Hathaway.