State Manager - Healthcare
About Toll Global Logistics At Toll, we're on a mission to help move the businesses that move the world. And that's exactly what our people do every day. With over 130 years' experience, and a network spanning 50 countries, 1,200 locations and 40,000 staff, we have the scale - and smarts - to solve any logistics, transport or supply chain challenge.
At Toll, we do more than just logistics. We move the businesses that move the world. Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
The Role The role of State Manager Healthcare will oversee whole of site functions and manage DC performance and improvement against safety, people, service level and financial expectations. It will also play a leading role in supporting the customers and customer service team through focus on improving safety, developing capability and cost reduction. Key Responsibilities Develop, manage and execute the DC business strategy, overseeing all functions including operations, finance, facilities, IT, Safety and HR Manage the cost of service delivery within an agreed budget whilst achieving agreed service level KPI's.
Driving a strong safety culture throughout the site and ensuring HSE is embedded in the operation and included in all decision making Provide visible leadership through effective implementation of people strategies and achieving business objectives Lead continuous improvement initiatives and change programs with the goal of further cost reductions and continuing service level improvements. Maintain and build key relationships with the customer support centre including, finance, project teams, stores, suppliers and other business partners Superior service focus ensuring swift resolution regarding issues impacting the customer About you To be successful in this role, you will need: Demonstrated achievements in operation management role within a warehousing and/or transport environment. Superior customer service and relationship experience Demonstrated achievements in service delivery, cost management, team leadership, quality and process improvement.
Comprehensive understanding of supply chain business operations with ability to work across multiple stakeholders to achieve successful business outcomes. Commercial acumen, with the ability to consistently deliver outcomes through others. Excellent oral and written communication skills Tertiary qualification in Logistics would be advantageous Working at Toll Created by our people, our five values - Customer, Teamwork, Progress, Accountability and Integrity - are our compass that guide our behaviour and define our culture, regardless of role, division or location.
At Toll, our single greatest advantage is our people, and we believe that when one of us succeeds, we all succeed. We know our success is due to the quality and skill of our ta....