Senior Product Manager
The Pet Circle product team are performance driven leaders who use best in class practices to develop solutions for our ever growing customer base About Us At Pet Circle, we want to create a world where pets and their families are healthy, happy and spend more time together. We make buying pet supplies and pet food online easy and convenient. Over the past nine years, we’ve grown to become one of Australia's Top 5 Online retailers and No.
1 in the Online Pet industry. Recently we were awarded the "Fast Mover Award" at the Online Retail Industry Awards. We have a world-class NPS score and we need your help to continue delighting our customers and their pets As the pet industry continues to grow, and our pets are holding bigger spaces in our hearts and homes than ever before, Pet Circle will continue to thrive.
As a venture backed company, we have big goals for growth. We’ve scaled from 100 to over 400 people in the last 18 months alone. This is a unique opportunity in your career to be part of an exceptional growth story.
The Opportunity The Pet Circle product team is composed of performance driven team leaders who use best in world practices to develop solutions for our ever growing number of Pet Circle customers. We believe in the customer, and use both qualitative and quantitative approaches to build out solutions that add real value. The Senior Product Manager is responsible for driving key product initiatives for a website that is frictionless to use and easy to shop for pet product needs.
You will work closely with the business stakeholders as well as your engineering team to define and deliver initiatives for driving our customers’ purchases and discovery journeys on site. You are skilled at translating business needs into product plans that incorporate appropriate internal and external research. You have extensive experience working in Agile framework and with engineering teams to break down the product plans and deliver best-in-class products.
You are an expert in analysis (qualitative and quantitative) and comfortable in leveraging user insights to create lasting relationships between our customers and our brand. Your communication skills allow you to excel at collaborating at both the team level and business executive levels. Key Responsibilities Develop and own the vision, strategy and roadmap for your product.
Research, troubleshoot, diagnose and recommend solutions to complex business and technical problems. Work with business stakeholders to define and translate strategic business ideas into product stories and acceptance criteria. Leverage user experience tools like customer research, surveys and other customer led mechanisms to help define direction and features Manage technical projects, track progress towards milestones, and keep tabs on all the moving parts of agile planning and development cycles.
Connect your product with engineering, marketing, supply, design and executives to deliver on a common goal. Communicate the s....