Senior Manager External Communication

Location Queensland, Brisbane


As the Senior Manager, External Communications, you are responsible for developing and implementing a strategy and tactical initiatives to protect and enhance CUA's external reputation across media (including social media), government and industry associations, and through corporate publications such as the Annual Report. The strategy will align with CUA's Purpose and support the realisation of CUA's strategic objectives, including the CUA vision. Supporting the Head of Communications and Community, and the Chief Customer Officer, you will be responsible for collaborating with and providing advice to executive management and senior leaders.

You bring learning and expertise in from outside the business and will work with your peers across the division to establish the Customer Office as a centre of excellence and expertise for CUA. Please note this is a Parental leave contract through to October 2021. Talent Factor… A strategic thinker with a solid understanding of how media, government & industry associations operate Future-oriented and capable of making commercial decisions An influential communicator with strong oral and written communication skills A team player capable of building relationships with multiple stakeholders across multiple areas Able to analyse and interpret changes and trends in the external environment in which CUA operates Able to distil complex issues into clear messages Highly skilled in crisis and reputational risk management Essential Experience Tertiary qualifications in a relevant field such as communications, business, government or public policy Demonstrated experience in a leadership role in a media, corporate or government environment Ability to think strategically with proven implementation of stakeholder management strategies Knowledge of media and government to deliver business outcomes Demonstrated understanding of the external environment in which CUA operates with proven skills in issues and crisis management Excellent organisation, prioritisation, time and people management skills Why CUA? At CUA, we aspire for our team members to be part of something special, where we are known as a Best Employer and a great community to be part of.

We value our people to experience a place where: Members are at the heart of everything we do We are accountable for results and empowered to take action We deliver outcomes and impact We constructively challenge ourselves and others We proactively work with others to innovate, adapt and grow We are genuine and inclusive Questions? Please call James from our Talent Acquisition team on 07 3552 4112..

Credit Union Australia
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Work Type

Full Time


8 Sep 2020


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