Customer Service Professional
With 20 branches across Sydney and continued growth across our business we are currently looking for a motivated and energetic people to join our team About Us: We offer a range of products and services such as Short Term Loans, Cheque Cashing, Foreign Currency Exchange, and Money Transfers, to meet the needs of our customers and we can promise you that our diverse product range will guarantee that no two days will ever be the same for you. Cash Stop is also a boutique style retail shop where we buy, sell, and loan on gold, jewellery, and electronics. With such a diverse range of products coming through our locations daily, we can assure you that Cash Stop is committed to your on-going development and training so that you’re well equipped to serve customers and be the best person that you can be whilst on your journey with us.
About the Role: As a member of our Financial Retail Sales team you will: Build rapport with customers from all walks of life Provide outstanding customer service to encourage repeat business Process secured and unsecured loans Buy and sell retail goods Value, test and research retail items Open and Close store on rotating roster Complete administration & data entry Foreign Currency Exchange & Money Transfers We have multiple positions available based primarily in our St Marys and Mt Druitt branches. However, the successful applicant will be expected to be available to travel between our Western Sydney branches (from Parramatta to Penrith – with all branched being on the same train line). About You: To be successful in obtaining this position, you will have: Face-to-face customer service experience Cash handling experience Retail/sales experience Basic mathematical ability Intermediate computer skills, accurate data entry and high level of attention to detail Be tech savvy Experience with electronics, mobile phones or jewellery retail experience an advantage.
Confidence in managing customer expectations Good negotiation skills Any previous leadership experience will be highly regarded but is not essential. Benefits Exposure to the financial services industry Career growth and development opportunities Increase your take home pay with achievement-related bonuses Generous staff discounts on jewelry and technological items. Close to public transport and on-site parking in most locations On-the-job training and ongoing support Flexible working hours.