Service Desk Manager



Opportunity to join a mid size Fed. Gov Dept. to lead and mange an ICT support environment.

Business and technical focus. Great team environment The Department: Our Federal Government client is a mid sized department who focus heavily in supporting military and defence. They offer a great working culture compromised of support and a drive to succeed with their desired business goals.

They are located in Canberra and have been able to manage the Covid-19 situation by allowing work from home. The Role: Lead, drive improvements/performance and end users are supported. Be involved in BAU processes, complex trouble shooting and supporting team members Be involved with business improvements Work with a variety of stakeholders (internal and external) The Right Person: 1-2 years in a Service Desk Team Lead/Manager role Previous experience as a service desk analyst or ICT support officer Great communication skills (written and oral) A strategic mindset to improvement Results driven A team player Baseline AGSVA clearance / Aus.

Citizenship Benefits: Long Term contract - 12 months ext Competitive Hourly Rate Opportunity to build on your leadership experience and skills Make a true difference for the department and end users Please apply below to be considered.

Emanate Technology
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23 May 2020


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