Case Manager (APS5 equivalent)
We're looking for a candidate to fill this position in an exciting company. Maintaining output in line with defined quality and performance parameters Liaison with internal and external client Drafting Ministerial and Departmental correspondence relating to complex cases Provision of advice on routine interpretation of court orders, policy application, and procedures to the network Advanced searches for people with parental responsibility as requested by the network Responding to enquiries Ability to have difficult conversations. Strong organisational skills Excellent written and verbal communication skills Excellent interpersonal skills and demonstrated client service experience Sound judgement to consider case enquiries in line with legislation and policy and provide appropriate advice to the network.
Eye for detail A Baseline security clearance or higher (desirable) The ability to obtain and maintain security clearance required Australian Citizenship.