IAM Managed Service Specialist



About the role This position will be a technical delivery lead role based in Melbourne providing identity support services for one of our clients. As part of the CIC IAM managed services team, you will be responsible for on-boarding new clients to the service, handling technical queries, troubleshooting incidents and problems, managing solution configuration and communicating with our clients. The candidate should have prior experience in at least one of the below technologies and prior IAM support experience .

More than one would be ideal. CyberArk SailPoint Azure AD ForgeRock Okta Scripting and automation experience would also be highly desirable. We're looking for someone with strong analytical and problem-solving skills who can deliver effective solutions in a timely manner.

Ideally the candidate will have previous hands-on experience working in IAM support or on other operational support engagements. The candidate should be motivated to proactively take on business problems and deliver technical solutions on-time and on-budget. About you Five (5) or more years of experience with IAM Support services Bachelor's degree in a technical IT field or equivalent work or educational experience Knowledge and experience on at least one of Sailpoint / CyberArk / Okta / ForgeRock / Azure AD Experience in understanding the basic IAM architecture Experience with scripting such as PowerShell, Python, LinuxShell, MySQL &/or Java, Ansible Experience implementing and operating monitoring and alerting solutions for IAM solutions Experience conducting disaster recovery exercises for variety of IAM solutions Experience applying software patches (Forgerock / CyberArk / Sailpoint / Okta) and creating standard operating procedures Experience working with git repositories Demonstrated expertise with Microsoft Active Directory: account modification, AD structure, LDAP queries and extension attributes (intermediate to advanced) Ability to design and build logical workflows based on existing processes Comprehensive knowledge of Role Based Access Controls (RBAC) Understating of SSO concepts such as integrated windows authentication, SAML, OIDC, LDAP etc Good at documentation and reusing the information Working experience with Windows and Unix Server operating systems Detail oriented with critical thinking skills Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential.

We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now.

If you’ve got any questions or wish to have a confidential conversation about this role, contact Katya Nemirovich knemirovichdeloitte.com.au from the Talent Acquisition team.

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28 May 2020


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