Customer Service for Online Store
au/job/41327030?typestandardsearchRequestToken05bf6163-c7ef-4bb9-9a9a-1da4d4cb0141}} About the business We are a family run online based business retailing various electronics and other items online. About the role This role will require to respond to customer emails and answering sales calls. Emails are predominately responded via ZenDesk, use of this software will be a plus but not essential as training will be provided.
All sales calls will essentially be guiding people to find the right product for them or simply processing the order over the phone. We are seeking a polite and eager to help individual that will provide an exceptional customer service experience. Our shop hours are Mon-Fri 7am - 2pm.
This role 4-5 days a week at a casual rate and we require an employee for long term employment. Benefits and perks We have a small team. Office is air conditioned.
Skills and experience Previous roles in customer service is essential. Experience in responding to a high volume of customer queries on a daily basis will be key. The application form will include these questions: Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have experience in an administration role?.