With a focus on ensuring the needs of clients are attended to 24/7, our client is an innovative service provider servicing NDIS and Home Care Package services within the Melbourne region. About the Role Based in South-East Melbourne, the General Manager will oversee a portfolio of services with a growth mandate to take the organisation through its next phase of expansion. Reporting to the Group Chief Executive Officer, the General Manager will: Work closely with the Quality and Compliance team to ensure the delivery of services to meet and exceed quality standards; Lead and manage the business to achieve exceptional financial performance with full P&L and cash-flow accountability; Provide a safe, supportive, compassionate, performance & accountability culture where staff feel appreciated & developed and where staff are excited to commit to ambitious outcomes and deliver; Build capability within the team to maintain and grow a strong performance culture, with focus on customer care.
About You To succeed in this role, the successful candidate will have a demonstrated track record of delivering strong business performance and growth within a small-medium sized service portfolio. This experience will ideally have been gained in a Disability, Aged Care and Community Care environment. In addition, the successful candidate will: Speak to and demonstrate an ability to maintain a performance culture with a focus on delivering outstanding customer care; Have a ‘hands on’ approach to leadership and people management to support, develop and build capability amongst a dispersed team; Engage closely with a variety of both internal and external stakeholders to align service delivery to meet community needs.
This is an exciting opportunity to step into a legacy position and lead the delivery our outstanding customer care. All applicants must have a legal right to work in Australia. Job Listing Date 8 May 2020 Location Melbourne Bayside & South Eastern Suburbs Work Type Full Time Classification Community Services & Development Aged & Disability Support Based on 51 reviews from General Managers.