Systems Engineer - Managed Services
Newly created role in our Cloud & MS team in Burwood. Brand new Cloud technology, with new customers begin on-boarded constantly Who are we? Secure Agility is a provider of Professional Services, Managed Services, Cloud, Talent Management and Procurement to both Public and Enterprise Customers across Australia. We have offices in Burwood and Sydney CBD, with a great vibe and a collaborative culture of professionals.
Secure Agility also owns 50% of Sliced Tech, which is a Canberra based Cloud and Managed Services company with a dominance in the government space. Why us? Secure Agility is a well-established company going through a growth phase due to increased demand for its expertise in Managed and Professional Services. We offer a results-oriented, professional environment where our people and clients are the main priority.
Leading edge Cloud technology The opportunity to make your mark and completely innovate processes Burwood based - 2 mins walk from station Your salary and on-call allowance What is the role? As part of our Managed Services team, the Systems Engineer will be supporting and managing our cloud infrastructure and a diverse client group. This role was created to bring a change in workflow, innovating processes and a proactive approach to troubleshooting and rectifying issues. We are looking for someone who wants to revolutionize and leave their mark, and in return, you will be a strategic thinker who is passionate about all aspects of DevOps, Infrastructure As Code and Public & Private Cloud.
The responsibilities of this role include: Ensuring our Cloud Platform is maintained and engineered to perform at optimum levels and has adequate capacity to deliver contracted services Maintaining client services, components and associated infrastructure Providing technical support, troubleshooting and fault rectification Delivering managed services projects Developing technical documentation, reports and records Testing, implementing, monitoring and tuning networking or infrastructure software/hardware performance Participate in the team on-call roster What do you need to be considered? Experience working as part of an operational support team supporting a mix of on-prem, private, public and hybrid cloud (AWS / Azure) in a similar role within an MSP/ Systems Integrator Demonstrated expertise with Microsoft stack, including O365, Windows server, Exchange and AD Experience with RedHat Linux Experience with Vmware Experience with Citrix ADC and Netscaler ADC Experience with scripting/coding in Powershell, Python and other languages in the context of platform management, automation and orchestration is highly desirable. Desirable but not essential: Any exposure to Cisco Unified Communications If this sounds like you please apply.