au/job/41336235?typestandoutsearchRequestToken5659e859-f292-4688-a9d7-87bbedf1a9ab}} Enrolments Officer Managing enrolments across all Centres – Queensland (9), South Australia (1) and ACT (1) Customised Centres to suit the needs of children and families Supportive team environment About our Client AEIOU is one of Australia’s foremost providers of early intervention, providing personalised therapy and care to young children aged 2 - 6 years with autism spectrum disorder. With exceptional teams at each Service Centre, they are dedicated to supporting families to achieve goals, through education and empowerment. They continue to raise awareness through research and innovation, and their success stories keep on growing.
About the Role This is a crucial position ensuring a smooth and personalised journey for families from initial enquiry through to commencement with AEIOU. You will be the central administrator working with the NDIS Transition Team and Account and Finance Team. Manage enrolment and waitlist enquires via phone, email and website requests, and act as a first point of contact for the Service Guide families through the enrolment process adhering to government processes to obtain child care subsidies and NDIS plan funding Develop and maintain positive relationships with families and internal and external stakeholders Ensure that the website is maintained with the most relevant enrolment information in collaboration with the Communications Department Arrange Centre visits for families and co-ordinate and facilitate orientation appointments with Centre Managers Provide general administration support to the NDIS Support Coordinators Accurate inputting of all data into CRM So what’s in it for you Highly professional environment and teams Over-award remuneration with salary sacrifice options Five (5) weeks annual leave Employee Assistance Program (EAP) Reward and Recognition Program About You Strong communication skills and proven ability to establish meaningful relationships with young children, families and staff 3-5 years’ experience within a similar customer service environment Experience working in and maintaining a large database.
Highly developed interpersonal skills High levels of accuracy and attention to detail High ability to take initiative, organise, plan and prioritise workload and be a proactive thinker Proficient ability with Microsoft Office Suite Certificate IV in Business Administration ideal but not essential Experience with QikKids is desirable, but not essential Hallis is committed to working with our Candidates and Clients to increase the numbers of under-represented people in the workplace and we have active equal opportunity and diversity strategies in place. We strongly encourage applications from people of all cultures and demographic backgrounds, including if you identify as being from Aboriginal or Torres Strait Islander origin or if you are a person living with a disability. If this o....