Senior Case Manager
Advance your corporate career in the Work Cover and Personal Injury Management insurance industry Discover a multitude of opportunities for your career development and progression Join a dynamic global organisation, with over 27,000 people worldwide in over 140 countries Gallagher Bassett (GB) is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. At GB, we have a proven track record of building strong partnerships, helping our clients to improve return to work performance and helping injured workers to return to work and to life.
The position The team at GB is currently recruiting for Senior Case Managers to join our team located in the heart of Melbourne’s CBD . These are permanent and full time positions working in our Workers Compensation team. As a Senior Case Manager , your responsibilities will include but won't be limited to: Providing a professional and customer focused Workers Compensation claims service through effective claims management Determining claims with increasing levels of risk within your portfolio, and strategizing for both current and potential liabilities on these claims Delivering high quality customer service towards all parties, and demonstrating a commitment to learning and development Working in conjunction with both external parties such as medical professionals, treating health providers and employers, and internal teams such as your Injury Management and Technical teams to facilitate and influence a sustainable return to work and life for injured workers Participating in Case Conferences and implementing strategies for effective cost management on claims.