Customer Service Officer
Join a market leader with a global presence, that have a huge passion on innovating and growing. Your new company Hays have had the opportunity to partner up with a global company that are considered the leader in the financial industry and they are now looking for several PART-TIME Customer Solutions representatives to join there ever growing company. Your new role In this fast paced and challenging role, you will have a range of responsibilities, including: Refinancing residual and balloon payments for loans approaching maturity To understand all compliance requirements and how they apply when communicating with the customer, including but not limited to Privacy Act, Consumer Credit Code, Trade Practices Act, Financial Transactions Report Act and Proceeds of Crime, and Anti Money Laundering legislation.
Contribute towards changes to improve our business To provide first call resolution and to make a positive difference for our customers To exceed customer expectations To be results driven and committed to achieving monthly targets and objectives To be a positive participant in the National Customer Solutions Centre culture of ownership, accountability, respect for people and continuous improvement What you'll need to succeed To be successful in this role you will have a passion for customer service and have previously worked in a customer service role either face to face or over the phone. As this organisation is growing it is important to them that you are willing to contribute and help them achieve the goals they have set out. If you have worked in the financial industry before that would definitely aid you in being successful in this role but isn't essential.
What you'll get in return You will be joining a fun, dynamic team and will have the opportunity to develop into a permanent role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV - Alternatively, you can contact Charlie Bailey on 96049607 [tel:96049607] LHS 297508 2325043.