Customer Service Representative
Help mortgage customers with a variety of homeloan enquiries delivering a market leading experience Your new company Work for a top tier financial services company that lead the way in the mortgages sector for service delivery and innovation. This company are well regarded for their focus on their people and have a long success of developing talent from the grass roots of their business. Your new role Working within a fantastic team culture, you will be part of the customer experience team with the sole purpose of delivering a market leading experience to customers.
This is a varied role, and the queries you'll handle will broad. Day-to-day, you will: Provide a market leading service to mortgage customers for loan changes and updating customer records Answer questions about loans & payments as well as troubleshoot any self service technical issues Deliver accurate information to general enquiries whilst also providing following up information What you'll need to succeed Relevant customer service experience – 6 months Bubbly and engaging personality, confident and able to build rapport Fun and friendly demeanour Excellent communication skills are essential What you'll get in return $50k-$60k Super Monday to Friday between the hours of 8am and 8pm Work within an inclusive work culture Fast track career opportunities into a vast range of different role types What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call David now on 02 8226 9757. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
LHS 297508 1996957.