Senior Business Analyst
The Fair Work Ombudsman (FWO) is an independent statutory office established by the Fair Work Act 2009 . The FWO provides a challenging and supportive work environment with access to great training and development opportunities and flexible working arrangements. You will be rewarded and recognised for your performance and have the satisfaction of knowing you work for an agency which aims to achieve fairness in Australian workplaces, and delivers practical workplace relations advice and assistance.
The Technology and Innovation (T&I) Branch is responsible for the delivery and maintenance of internal and external facing systems to provide solutions and support to the Fair Work Ombudsman in its operations. The software set for the team is Microsoft .Net, Dynamics 365 and SharePoint.
Our IT infrastructure is provided under a Memorandum of Understanding with Department of Education, Skills and Employment. We are seeking a Senior Business Analyst (Executive Level 1) to engage on a number of projects to deliver business capabilities which encompasses case management, enquiry management, and other internal and external corporate applications. The successful candidate will be leading and steering engagement with stakeholders and technical areas on a range of business transformation work to be undertaken for new and existing systems.
To be successful in this role, you will need to exercise: strong leadership driven by a strategic focus, initiative and sound judgement achievement of organisational capability through delivering results the ability to communicate clearly and negotiate with influence professionalism through engaging with risk and action a high technological aptitude to form a bridge between business and technology The duties of this role include, however are not limited to: Understanding and documenting business processes, concerns, requirements and specifications to a high standard Understand, communicate and manage expectations Working closely with technical teams Working within either waterfall or Agile (DSDM) project frameworks as the project requires Liaising with key stakeholders such as: Stakeholders within Technology and Innovation Customer teams in business and user areas Setting and maintaining high quality standards through industry best practice Working with project management and technical areas to complete required governance documentation Collaborating with teams containing complimentary skill sets to work cohesively as a branch Supporting enhancement of existing systems through change management processes Selection Criteria Demonstrated proficiency and experience of 5 years in the Business Analysis space, and in documenting requirements and business cases Candidates must demonstrate experience and in-depth knowledgeable in the following technologies: Documentation software such as Visio, Balsamiq, etc. Microsoft Azure DevOps Enterprise document management software such as SharePoint, etc. Sound understanding of the principles a....