ABOUT THE ROLE: Reporting to the Quality Manager, Home Care Services the Quality Coordinator position is required to provide support, guidance and expertise to assist Home Care Services (HCS) with the monitoring, evaluation and continual improvement of systems and processes to ensure safe, effective quality services are delivered. The base location for this position will be Mercy Health Support Offices in Richmond. Travel to regional offices is also required.
Permanent Full Time role Responsible for analysing data, identifying improvements and maintaining the quality management activities and systems in accordance with Mercy Health’s Home Care policies and procedures. Ensure quality documentation is maintained according to standard and support organisational readiness for external accreditation processes Champion and encourage our people to continuously review and improve work practices ABOUT YOU: Demonstrated skills and experience with maintaining quality management systems Strong understanding of compliance and quality improvement Ability to influence and encourage staff to adopt a quality improvement culture while operating in a team environment Possess superior communication skills and the ability to undertake quality audits to identify weaknesses and strengths Dedicated to enriching the lives of our clients and take reasonable care to protect fellow staff in the workplace Relevant tertiary qualifications or acceptable equivalent. Understanding of quality improvement and quality management principles and practices in a health or community care setting.
ABOUT US: Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development. Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.
WHAT WE OFFER: Mercy Health recognises that many people want to work somewhere that is more than ‘just a job.’ At Mercy Health, we pride ourselves on our values-based culture, and offer a generous range of benefits to support you to maintain a healthy work/life balance. These include: Salary packaging benefits Opportunity to purchase additional leave Health and Wellbeing programs Camp Australia School Holiday Program Career progression and development opportunities A range of discounts available across a diverse portfolio of financial, healthcare, travel and other services We focus on caring for our staff members and those important to them.
We support all staff to be their authentic selves at work through Whole Self Mercy Health - our network group for LGBTIQ staff and allies. At Mercy Health we pride ourselves on embracing diversity and foster an inclusive culture where individual diffe....